Privacy Policy

1. Important Notice

This Privacy Policy describes how Forest of Dean Clearance Services obtains and uses your personal data, why we are allowed to do so by law, who has access to your personal data, and what your rights are. Please review it carefully.

In the event that the Site contains a separate Privacy Statement linked to via the Site homepage, in the case of conflict between that Privacy Statement and this Privacy Policy, the Privacy Statement shall prevail.

We take your privacy seriously and use your personal data as explained in this Privacy Policy. Forest of Dean Clearance Services is the “controller” of the personal data you provide to us.

You have the right to object to us processing your personal data for our legitimate business interests or for direct marketing purposes (including any related profiling). For more information about your rights and how to exercise them, please see the section Your Rights.

2. Personal Data We May Collect and Why

Personal data is any information which identifies you personally, whether directly (e.g. your name) or indirectly (e.g. information about your use of our services).

We may collect:

Contact details: your name, email, and telephone number to respond to enquiries or provide services.

Correspondence: any additional information you provide by email, phone, or forms on our site.

Survey responses: if you take part in research or feedback surveys.

Transaction details: relating to services you request.

Website usage: details such as traffic data and pages visited.

3. Cookies

We use cookies to improve your browsing experience, understand site usage, and offer relevant content. Cookies may include: essential, analytics, user preferences, social sharing, and interest-based advertising. For full details, including how to opt out, please see our cookie section.

4. How We Use Your Data

We may use your data to:

Provide the services you request.

Communicate service updates or changes.

Send direct marketing (where permitted).

Improve our website and customer support.

Maintain accurate records.

Handle enquiries, complaints, or disputes.

Prevent fraud and comply with legal obligations.

5. Legal Grounds for Processing

We process personal data under lawful bases, including consent, contract performance, legal obligations, and our legitimate business interests.

6. Sharing Your Data

We may share your personal data with trusted service providers, regulators, or law enforcement when required. Some data may be processed outside the EEA, but we ensure secure and lawful handling.

7. Data Retention

We keep personal data only as long as necessary for legal, contractual, or business purposes. When no longer needed, data is securely erased.

8. Your Rights

You have rights to access, correct, erase, restrict, transfer, or object to the use of your personal data. You can also withdraw consent or make a complaint to the ICO.

9. Contact Us

If you wish to exercise your data protection rights, please contact us:

Forest of Dean Clearance Services
📞 +44 7858 998053
📧 office@forestofdeanclearanceservices.co.uk

📍 Castle Fruit Farm, Castle Tump, Newent, GL18 1LS
🔖 Registration Number: CBDU596480

10. Updates

This Privacy Policy may be updated from time to time. Last updated: [18/09/2025]